Jul 2, 2009 10:56 am US/Eastern
Computer Glitch Fixed At O'Hare Airport
Delays, Long Lines After Passengers Could Not Check In
CHICAGO (CBS) ―
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A computer glitch kept United Airlines planes at the gate at O'Hare International Airport early Thursday.
CBS
United Airlines' computers are back up and running at O'Hare International Airport, slowly easing long lines of passengers headed out for the Fourth of July holiday weekend.
It's not clear whether all of the computers are functioning again, but some ticket agents are able to check in passengers. And the self check-in kiosks are working.
A computer problem involving all of United's computers at O'Hare had caused long delays and some cancelations Thursday morning. CBS station WBBM-TV in Chicago reported no one was able to check in for outbound United flights at O'Hare as of 6:45 a.m.
A ground stop program was placed into effect for United flights, and none of them were leaving the airport. Flights were still arriving.
At the peak of the problems, at least 1,000 passengers waited in slow-moving lines in the O'Hare terminal.
Planes lined up on the airport's tarmac as new flights arrived and departing flights were unable to leave.
O'Hare is a hub for Chicago-based United, and the problems have been causing delays at other U.S. airports.
(© MMIX, CBS Broadcasting Inc. All Rights Reserved.)
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