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Pennsylvania Hospital Ratings Hit The 'Net

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Pennsylvania Hospital Ratings Hit The 'Net

PHILADELPHIA (CBS 3) ― For the first time, it takes only a couple of mouse clicks to access information on how Pennsylvania hospitals stack up against each other.

The Pennsylvania Health Care Quality Alliance is starting a new Web site—www.phcqa.org—that has quality reports that compare performance and outcomes of all 162 primary acute care hospitals in the state.

"While hospital quality data has become more available on the Internet, consumers are at a disadvantage when they must search out multiple sites, each with its own measurement standards," said Gerald Miller, retired CEO of Crozer-Keystone Health System. Miller is chairman of the alliance, a consortium of Pennsylvania hospitals, hospital associations, insurers and the Pennsylvania Medical Society.

Users of the Web site can look up hospitals with the best (and worst) track records for treating heart attacks, heart failure, pneumonia, or preventing certain hospital-acquired infections during a certain year. Those four categories were the first chosen, in part, because they are ailments among the most common and most costly for hospitals, the group said.

The site allows users to compare one hospital to another, or to state and national averages for quality of care in those categories. It can also search hospitals by ZIP code, county or name.

Information currently on the site generally goes back two years from the most recent data available, but the site will be updated quarterly as fresh statistics are released, said Erik Muther, executive director of the alliance.

Pennsylvania is one of about eight to 10 states with such sites, he said.

The goal was to provide Pennsylvanians with a resource that helps them make decisions with their doctor on where they will get the best care. Such transparency also makes health care providers more competitive, leading to better quality and lower costs, the group said.

"This site is doing a lot of the homework already that an individual might have to do by visiting a half dozen Web sites," alliance spokesman Richard Wells said.

A growing number of states, as well as public and private agencies, are looking at how to take existing medical information and package it in a user-friendly way, said Denise Love, executive director of the National Association of Health Data Organizations in Salt Lake City.

"It's a positive trend," she said. "The consumer just hasn't been in the loop."

The Pennsylvania reports contain data from three sources: the Centers for Medicare and Medicaid Services, the federal agency that administers Medicare and Medicaid; the Pennsylvania Health Care Cost Containment Council; and the Joint Commission, an independent organization that accredits most of the nation's hospitals.

"All the stakeholders—hospitals, insurers, policy makers, the Pennsylvania Medical Society—looked at these measures (from the three groups) and agreed that they were consistent, uniform and backed up by good clinical data," Wells said.

On the Net:

Pennsylvania Health Care Quality Alliance: http://www.phcqa.org
National Association of Health Data Organizations: http://www.nahdo.org

(© MMIX, CBS Broadcasting Inc. All Rights Reserved.)

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